If You aren’t happy,
we aren’t happy.
RTKUSA Hardware Return Policy
At RTKUSA, we want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns of new, unopened hardware products within 30 days of the original purchase date.
Return Conditions:
Hardware must be unused, unopened, and in its original packaging.
Returns must be initiated within 30 days of the purchase date.
Buyer is responsible for return shipping costs.
Refunds will be issued to the original payment method once the returned item is received and inspected.
How to Initiate a Return:
Please contact us at [insert support email] with your order number and reason for return. We will provide return instructions and a return authorization number.
Non-Returnable Items:
Opened or used hardware
Software, digital products, or subscriptions
Items marked as final sale
If you have any questions, feel free to reach out to our support team.