PRIVACY POLICY

OVERVIEW rtkUSA (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your information and how we will treat it.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our services.

SECTION 1 - INFORMATION WE COLLECT We collect information from and about you in the following ways:

  1. Information You Provide:

    • When you fill out forms on our website (e.g., contact forms, account creation, purchase forms).

    • When you communicate with us via email, phone, or other methods.

    • Information you provide during customer surveys, promotions, or other features.

  2. Information We Automatically Collect:

    • Device Information: Details about the device you use to access our website, including IP address (anonymized where required by law), browser type, operating system, and referring URLs.

    • Usage Data: Information about how you interact with our website, such as pages visited, time spent, and clicks.

    • Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to improve your browsing experience and analyze website traffic. For more information, see Section 8 on Cookies.

    • Geolocation data (general region, but not precise location)

    • User behavior (pages visited, time spent on site, referring URLs)

  3. Information from Third Parties:

    • We may receive information from third parties, such as analytics providers or advertising partners.

By continuing to use our website, you acknowledge and consent to the use of Google Analytics in accordance with this Privacy Policy. For more details on how Google collects and processes data, visit Google’s Privacy Policy.

SECTION 2 - HOW WE USE YOUR INFORMATION We use the information we collect to:

  1. Provide, operate, and maintain our website and services.

  2. Process and manage your orders and payments.

  3. Improve website functionality and user experience.

  4. Analyze visitor trends and website traffic

  5. Improve our website and services, including personalization of user experience.

  6. Respond to your inquiries and provide customer support.

  7. Optimize marketing campaigns and ad performance.

  8. Send marketing communications, promotional materials, and updates about our services (you can opt out at any time).

  9. Detect, prevent, and address technical issues, fraud, and security threats.

  10. Comply with legal and regulatory obligations.

SECTION 3 - SHARING YOUR INFORMATION We may share your personal information with:

  1. Service Providers:

    • Third-party vendors who help us operate our website and provide services (e.g., payment processors, hosting providers).

  2. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

  3. Legal Obligations:

    • If required to do so by law or in response to valid legal requests by public authorities.

  4. With Your Consent:

    • When you have given us explicit permission to share your information.

We do not sell, rent, or lease your personal data to third parties.

SECTION 4 - DATA RETENTION We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymize it.

SECTION 5 - SECURITY We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure. You use our services at your own risk.

SECTION 6 - YOUR RIGHTS Depending on your location, you may have the following rights regarding your personal data:

  1. Access and Portability: Request access to your data and receive it in a portable format.

  2. Correction: Request correction of inaccurate or incomplete information.

  3. Deletion: Request deletion of your personal data.

  4. Objection: Object to processing your data for specific purposes, such as direct marketing.

  5. Restriction: Request to restrict the processing of your data.

  6. Withdraw Consent: If you have given consent, you can withdraw it at any time.

  7. Use Google’s opt-out tool (Google Analytics Opt-Out)

  8. Disable cookies in your browser settings

  9. Adjust ad personalization settings in your Google account

To exercise these rights, please contact us at info@rtkusa.com. We may require verification of your identity before processing your request.

SECTION 7 - THIRD-PARTY LINKS Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

SECTION 8 - COOKIES AND TRACKING TECHNOLOGIES We use cookies and similar technologies to enhance your experience and collect information about website usage. You can control cookies through your browser settings or third-party tools.

Types of Cookies We Use:

  1. Essential Cookies: Necessary for the operation of our website.

  2. Analytics Cookies: Help us understand how users interact with our site.

  3. Marketing Cookies: Used to deliver relevant ads and measure their performance.

For more details, refer to our Cookie Policy.

SECTION 9 - CHILDREN’S PRIVACY Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will delete it immediately.

SECTION 10 - INTERNATIONAL DATA TRANSFERS If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to the transfer of your data to the U.S. and other jurisdictions.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.

SECTION 12 - CONTACT INFORMATION If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: rtkUSA Email: info@rtkusa.com